Privacy Policy

1. Overview

Bunos88 ("we," "us," "the Platform") operates https://bunos88.com, an online gaming platform serving players in the Philippines. We understand that when you hand over your personal details to create an account or make a deposit, you're placing real trust in us. That trust is something we take seriously.

This Bunos88 privacy policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and relevant issuances from the National Privacy Commission (NPC). We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently — consistent with the legitimate purposes for which it was collected.

This policy applies to all users of the Bunos88 website, mobile browser version, and any related services offered through the platform. It covers data collected online, over email, through live chat, and via third-party payment processors integrated into our system.

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2. Personal Data We Collect

Bunos88 collects only the personal data necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we may collect include:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, nationality	Account registration, KYC verification, age compliance
Contact Data	Email address, mobile number, home address	Account communication, support, notifications
Verification Documents	Government-issued ID, proof of address, selfie	Anti-money laundering (AMLA) compliance, KYC
Financial Data	GCash number, bank account reference, transaction history	Deposits, withdrawals, fraud prevention
Technical Data	IP address, device type, browser, operating system	Security, fraud detection, platform optimisation
Usage Data	Pages visited, games played, session duration, bet history	Service improvement, responsible gaming monitoring
Marketing Preferences	Communication opt-ins, promo preferences	Targeted offers (with consent only)

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3. How We Collect Your Data

Bunos88 collects personal data through the following means:

• Direct Submission: When you register an account, complete KYC, contact customer support, or fill out any form on the platform.
• Automated Technology: Cookies, web beacons, server logs, and analytics tools collect technical and usage data as you interact with our platform.
• Payment Processors: When you deposit or withdraw using GCash, Maya, BDO, BPI, or other accepted payment methods, limited transaction confirmation data is shared with us by those providers.
• Third-Party Identity Verification: Our KYC partners may process your government ID and biometric data on our behalf during the verification process.
• Publicly Available Sources: In rare cases involving fraud investigation, we may cross-reference publicly available records or fraud databases.

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4. How We Use Your Personal Data

Bunos88 uses your personal data only for legitimate, clearly defined purposes. We never use your information in ways you wouldn't reasonably expect. Here's what we do with the data we collect:

• Account Management: Creating and maintaining your Bunos88 account, processing logins, and verifying your identity when you access the platform.
• Service Delivery: Enabling you to play games, place bets, claim bonuses, and use all features of the Bunos88 platform.
• Payment Processing: Facilitating deposits and withdrawal requests, reconciling transactions, and preventing payment fraud.
• Legal and Regulatory Compliance: Meeting our obligations under AMLA, the Philippine Data Privacy Act, and the licensing conditions set by our gaming regulator.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and reaching out when intervention may be appropriate.
• Customer Support: Responding to your queries, resolving disputes, and improving the quality of our support interactions.
• Security and Fraud Prevention: Detecting, investigating, and preventing suspicious activity, unauthorised access, and potential abuse of the platform.
• Marketing Communications (with consent): Sending you promotional offers, game updates, and bonus notifications via email or SMS — only if you've opted in.
• Platform Improvement: Analysing usage data to improve game selection, user experience, and technical performance.

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5. Sharing and Disclosure of Data

Bunos88 does not sell your personal data to third parties for advertising or marketing purposes. We share your information only in the following limited circumstances:

5.1 Service Providers (Processors)

We engage trusted third-party service providers who act as data processors on our behalf. These include KYC verification partners, payment gateways, IT infrastructure providers, and customer support tools. All processors are contractually bound to use your data only for the specified purpose and to comply with applicable data protection law.

5.2 Regulatory Authorities

Bunos88 may be required to disclose your data to Philippine regulatory bodies including the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and our gaming licensing authority as required by law.

5.3 Law Enforcement

We will disclose personal data to law enforcement agencies if required by a valid court order, subpoena, or other legally binding instrument. We will notify you when permitted to do so.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We will notify affected users before such a transfer and ensure the receiving entity upholds equivalent data protection standards.

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6. Cookies and Tracking Technologies

Bunos88 uses cookies and similar tracking technologies to improve your experience on the platform. Here's a breakdown of what we use:

• Essential Cookies: Required for the platform to function. These handle session management, login authentication, and security checks. You cannot opt out of these without disabling basic functionality.
• Analytics Cookies: Help us understand how players use the site — which pages are visited most, where users drop off, and how long sessions last. We use this to improve the platform.
• Preference Cookies: Remember your settings, language preference, and display options so you don't have to reset them every visit.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional content. You can withdraw consent for these at any time via your browser settings or our cookie preference centre.

Most browsers allow you to control cookie settings. Disabling certain cookies may affect some features of Bunos88. For full details, refer to your browser's help documentation.

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7. Data Retention

Bunos88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Our standard retention schedule is as follows:

• Active account data: Retained for the duration of your account plus five (5) years after account closure, in line with AMLA recordkeeping requirements.
• Transaction records: Retained for at least five (5) years from the date of the transaction.
• KYC documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Support correspondence: Retained for three (3) years to handle potential follow-up queries or disputes.
• Marketing preferences: Retained until you withdraw consent or close your account.

Once the applicable retention period expires, your data is either securely deleted or anonymised so it can no longer be linked back to you.

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8. Your Rights as a Data Subject

Under the Philippine Data Privacy Act, you have specific rights with respect to your personal data held by Bunos88. These rights apply to all registered members and can be exercised at any time:

To exercise any of these rights, email our Data Protection Officer at privacy@bunos88.com. We will respond within fifteen (15) business days of receiving your verified request.

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9. Security Measures

Protecting your personal data is one of Bunos88's core operational priorities. We implement a layered security framework that includes both technical and organisational controls:

• TLS/SSL Encryption: All data in transit between your device and our servers is encrypted using industry-standard TLS protocols.
• At-Rest Encryption: Sensitive data stored on our servers — including identity documents and financial records — is encrypted at rest.
• Access Controls: Strict role-based access controls ensure only authorised Bunos88 staff can access your personal data, and all access is logged and audited.
• Multi-Factor Authentication: Admin and system access requires multi-factor authentication to prevent unauthorised entry.
• Regular Security Audits: Our infrastructure undergoes periodic penetration testing and vulnerability assessments conducted by qualified security professionals.
• Incident Response Plan: Bunos88 maintains a documented incident response procedure for managing potential data breaches, including timely notification to the NPC and affected users.

While we take every reasonable measure to protect your data, no online system is completely immune to risk. We encourage you to use a strong, unique password for your Bunos88 account and to contact us immediately if you notice anything suspicious.

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10. Protection of Minors

Bunos88 is strictly an adult platform. Persons under the age of 21 are prohibited from registering or using any part of the platform, in accordance with Philippine law. We do not knowingly collect personal data from individuals under 21 years old.

If we discover or reasonably suspect that a minor has registered an account, we will immediately suspend the account, delete all associated personal data, and report the matter to the appropriate regulatory authority. If you are a parent or guardian and believe your child has registered on Bunos88, please contact us immediately at privacy@bunos88.com.

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11. Changes to This Privacy Policy

Bunos88 reserves the right to update this privacy policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date
• Send a notification to your registered email address at least seven (7) days before the changes take effect
• Display a prominent notice on the Bunos88 platform for the first 30 days following any significant revision

Your continued use of Bunos88 after the effective date of any changes constitutes your acceptance of the updated Bunos88 privacy policy. If you disagree with any changes, you may close your account before the effective date.

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12. Contact Us & Data Protection Officer

For any questions, concerns, or requests related to this Bunos88 privacy policy or the handling of your personal data, you can reach us through the following channels:

• Data Protection Officer (DPO): privacy@bunos88.com
• General Support: support@bunos88.com
• Live Chat: Available 24/7 on the Bunos88 platform — pinakamabilis na paraan kung may kailangan ka
• FAQ: Visit our FAQ page for common privacy-related questions

For complaints that are not resolved to your satisfaction through our internal process, you may contact the National Privacy Commission (NPC) of the Philippines directly through their official channels.